Privacy Policy
This Privacy Policy explains how MIRA Bullion Trading App ("we", "our", "us") collects, uses, stores, and shares your information when you use our mobile app, related backend services, and notifications.
1. Information We Collect
We collect information you provide directly and information generated by app usage.
1.1 Account and profile information
- Full name, email address, mobile number, password (stored in hashed form)
- Role and account status details (for example trader/admin and approval state)
1.2 Business, tax, and banking information
- Firm name, firm address, city, state, and pincode
- PAN number, GST number, Aadhaar number (if provided)
- Bank details you submit (for example bank name, account name, account number, IFSC, branch)
1.3 KYC and document uploads
- Uploaded documents such as PAN card, Aadhaar card, bank proof, profile photo, GST certificate, firm registration, and trade license
- Document metadata such as document type, file name, storage key, upload time, and verification details
1.4 Trading and activity data
- Trade records (for example metal type, quantity, rate, amount, status, invoice number, and timestamps)
- Operational records such as trade remarks or cancellation reasons
1.5 Device and notification data
- Push notification token (FCM token)
- Device identifiers and technical data such as device ID, device name, platform, model, OS version, app version, and build number
- Technical metadata such as user agent, IP address, and last-seen timestamp
1.6 Local app storage
- Authentication token and current user profile stored locally on your device for sign-in/session continuity
2. How We Use Your Information
- To create and manage your account and authenticate access
- To process onboarding, KYC review, and approval workflows
- To process and manage trading orders and history
- To provide market-related updates, app alerts, and admin announcements
- To deliver push notifications and maintain registered devices
- To protect platform security, prevent abuse, and apply rate limiting
- To maintain, troubleshoot, and improve app reliability
3. Legal Bases (Where Applicable)
Depending on your jurisdiction, we process personal data under one or more legal bases, including contract performance, legal obligations, legitimate interests (for service security and operations), and consent (for optional permissions like notifications).
4. Permissions and Device Access
- Notifications: Used to send market/news and account-related alerts. You can disable this in device settings.
- Media library/file access: Used to select and upload KYC/business documents.
- Internet/network: Required to communicate with backend APIs and pricing/notification systems.
- Vibration and notification support: Used for notification behavior on supported Android devices.
5. How We Share Information
We do not sell your personal information. We may share data with service providers required to run the app, such as:
- Cloud database and backend infrastructure providers
- Cloud object storage providers for uploaded documents
- Push notification providers (for example Firebase Cloud Messaging)
We may also disclose information when required by law, legal process, regulatory request, or to protect rights, users, and platform security.
6. Data Retention
We retain information for as long as needed to provide services, fulfill operational and compliance requirements, resolve disputes, and enforce our terms. Retention periods may vary by data type (for example account, KYC documents, and transaction records).
7. Security
We use reasonable administrative, technical, and organizational measures to protect your data, including password hashing, authenticated API access, and security middleware. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
- Update profile information in-app where available
- Request account updates or deletion (subject to legal/compliance obligations)
- Disable push notifications through device settings
- Request information about personal data we hold, where required by law
9. Children's Privacy
Our services are intended for business/trading users and are not directed to children. We do not knowingly collect personal information from children.
10. International Transfers
Your information may be processed in regions where our service providers operate. By using the app, you understand that your data may be transferred and processed outside your local jurisdiction, subject to applicable safeguards.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post updates with a revised "Last Updated" date. Material changes may be communicated through the app or other appropriate channels.
12. Contact Us
For privacy questions, requests, or complaints, contact us at:
- Support Contact Number: 9825026265
- Support Mail ID: atulrajpara@yahoo.com
- Company: MIRA TRADING
- Address: 5th Floor, Madhu Mangal Apartment, Gadhani raang, near by darbargarh chowk, soni bajar, rajkot 360001, gujarat, india.
This document is a practical policy template generated from the app's current architecture and data flows, and should be finalized for your specific legal and regulatory requirements.